Consumer Privacy & Data Policy
Active plumbing failure or property emergency? Our on-call technicians are stationed locally for immediate 24/7 response. Upfront pricing, licensed contractors, zero overtime fees.
Privacy Policy
Last updated: 2026. This Privacy Policy describes how we handle information when you visit our website or call our emergency dispatch referral line at (618) 448-6978.
1. Information We Collect
We do not collect personal identifiers, passwords, or credit card details through this website. When you place a telephone call to our dispatch routing number, telephony metadata (including your caller ID phone number, call timestamp, and call duration) is automatically processed to facilitate connecting you with an available licensed local contractor.
2. Use of Information
Inbound telephone call data is utilized strictly for real-time dispatch routing, quality assurance, and partner verification. We do not sell, rent, or trade your telephone number to third-party telemarketers.
3. Third-Party Contractors
Once your call is bridged to an independent service contractor, any information you provide directly to that contractor is governed by that contractor's own privacy terms and operating policies.
30-45 Min Dispatch
Rapid suburban routing prevents catastrophic home water damage.
Licensed & Insured
Fully certified master technicians with background checks.
Upfront Estimates
Clear honest rates before work begins. No hidden late-night fees.